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castle court dental care reception

Emergency Care

If you are experiencing unusual or excessive bleeding, trauma or swelling, seek help immediately. If you’re not in the area and are a member of our dental plan, you’ll have access to 24-hour helpline numbers for dental emergencies at home or abroad.

At Castle Court Dental Care, we do not believe you should suffer with dental pain and will aim to see you on the same day

Here at Castle Court Dental Care, we do no believe you should suffer with dental pain and we guarantee same-day appointments. To arrange your emergency care appointment, call us on 02920 512646 or simply click on the link. You will need to pay a £35 deposit, and the appointment will cost no more than £95 in total.

During working hours: call us on 02920 512646 during working hours and we will do everything we can to see you as soon as possible.
Out of hours: call the NHS – their 111 service is staffed by experienced advisers and healthcare professionals who will be able to direct you towards the best course of action. This could be an emergency dentist, a late-night pharmacy, a walk-in centre or even A&E.
Home visits: home visits are available for patients who, for whatever reason, are unable to see their dentist at the practice. If you require a home visit from Castle Court Dental Care, call our reception team on 02920 51246 and we’ll do our best to see you promptly.


  • What is a dental emergency?

    Common dental emergencies include:

    Toothache – this can be a sign of an abscess, so you’ll need to get it checked out as soon as possible.

    Knocked-out tooth – teeth that have the highest chance of being saved are those that are replaced within an hour of being knocked out. Pick your tooth up by the white part and gently try and re-insert it. If this is not possible, submerge it in milk and bring it with you to the dentist.

    Broken braces – you can temporarily reattach a broken bracket using orthodontic wax, but it’s best to see your dentist as soon as possible to rectify the situation.

  • What should I do if my tooth is broken and I can’t get to the dentist straight away?

    Rinse your mouth well with warm water. If you can’t replace the broken tooth in your mouth, store it in milk until you can get to your dentist.

    Apply pressure with a piece of gauze on any bleeding areas for about 10 minutes or until the bleeding stops. If this doesn’t work, use a tea bag with pressure on the area to stop the bleeding.

    Apply a cold compress to the cheek or lips over the broken tooth, to reduce swelling and pain, and take paracetamol or ibuprofen for the pain.

    If you’re a dental plan member, call the 24-hour hotline for emergency advice, wherever you are.

  • When should I go to A&E for a dental emergency?

    If you experience any of the following, you will need to get treatment at a hospital:

    Significant bleeding that won’t stop

    Severe pain that isn’t helped by painkillers

    Trauma to your face, mouth or teeth from an accident, including jaw fracture

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Last updated: 12/11/2019